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Closed-loop quality management

Quality records belong in a closed loop, not in folders

An audit finding becomes a corrective action in one click, a CAPA becomes a document revision, a revision becomes a training assignment. All of it on one data model.

Cloud (hosted in Türkiye) or your own servers — one codebase.

cl. 10.2 → CAPA-2026-0184
CAPA-2026-0184 Effectiveness check

Surface roughness does not meet the customer requirement

Finding recordedInternal audit · evidence attached
Root cause approvedAcceptance criterion undefined
Action verifiedBy someone other than the owner
Effectiveness pendingRa ≤ 1.6 µm over 3 batches
Rev.5 published 8 reading tasks
signature · password verified
Standards covered
ISO 9001IATF 16949ISO 13485ISO 14001ISO 45001ISO/IEC 27001ISO/IEC 17025GDPR-aligned21 CFR Part 11 aligned controlsISO 9001IATF 16949ISO 13485ISO 14001ISO 45001ISO/IEC 27001ISO/IEC 17025GDPR-aligned21 CFR Part 11 aligned controls
The problem

Counting modules does not make a good eQMS

The value of a quality system is not the number of modules but how automatically the links between them are formed. Without those links you own a digitised spreadsheet: records do not know about each other, the same problem is opened three times in three places, and in an audit "what was this decision based on" goes unanswered.

One quality event object

Nonconformity, customer complaint, audit finding and incident report are types of the same object. When a problem repeats, the system can see it.

A record is created once

The finding is captured once; corrective action, change, risk and training all start from it. No copy-paste.

Relations are visible

Every record shows its source, document, product, supplier, equipment and actions on one screen. The chain does not break.

Closed loop

From finding to learning

A system works when this chain forms by itself.

NC-2026-0912 Open

Finding

Nonconformity raised in an internal audit

Source
Internal audit · AUD-2026-0004
Clause
ISO 9001 · 8.7.1
Owner
Quality Manager
Evidence
3 files linked
sha256 · 9f2c1a…e4b7 CAPA-2026-0184
CAPA-2026-0184 Approved

Root cause

Classified as a system gap

Method
5 Whys
Result
Missing step in the instruction
Rejected
“Operator carelessness”
Approval
Quality Director · e-signature
previous · 9f2c1a…e4b7 ACT-2026-00020
ACT-2026-00020 Verified

Action

Preventive step added to the instruction

Owner
Production Supervisor
Due
12.07.2026
Verified by
a different person · Quality Eng.
Evidence
Implementation record · signed
previous · 3ad0e7…11c9 WI-PRD-014 Rev.4
WI-PRD-014 · Rev.4 In force

Revision

Shaft grinder operating instruction

Published
released with e-signature
Previous
Rev.3 obsolete
Distribution
14 people · reading tasks open
Read
11 / 14
previous · c81b4f…7d2a EFF-2026-0043
EFF-2026-0043 Closed

Effectiveness

Criterion checked after the waiting period

Criterion
No recurrence in 90 days
Result
No recurrence observed
Closed by
Quality Director · e-signature
Chain
5 records · integrity verified
previous · 5e93c2…08f1 sealed
Targets

What we measure is not the module count

These are the product’s own targets, not an average of past roll-outs. What your own installation reaches is something we measure together after the demo.

Roll-out
0 weeks
Target for core modules to reach pilot use
Adoption
0 %
Share of employees expected to complete a task, reading or notification in the system
Scope
0
Modules sharing one data model
Reach
0
Sector profiles that extend the core
Differentiators

Where competitors ship a generic API, we ship connectors

ERP and time-attendance integration

Employee, supplier, material and equipment master data comes from its source; the quality system references it rather than duplicating it. An error queue and reconciliation screen surface what did not flow — what exists in the source but not here, what exists here but not in the source, and records whose fields disagree.

Evidence package

Pick a clause and a period; the package is compiled in minutes, frozen, and exported with its manifest.

Task-centred single screen

The landing screen is a task list, not a module menu. Most users are not from the quality department.

Ready ISO packs

Document templates, audit checklists, a risk library and a KPI set ship with the product; roll-out drops from months to weeks. Opening a sector profile also switches on that standard’s additional requirements.

No-code workflows

Steps, transitions, approvals and signature levels are defined in the interface and versioned; every change is stored with its own version. No waiting for a consultant.

Offline field audits

Checklists download to the device, answers accumulate locally where there is no coverage, and sync when the connection returns.

Evidence

An approval is a record, not a click

When you sign, the system stores immutably who signed, with which authentication method, against which content version and with what meaning. The signature is bound to the record, the signer and the meaning of approval; a signature on another record cannot authorise the operation.

History cannot be altered

Quality records and access records are never physically deleted. The audit trail is append-only and sealed with a hash chain.

No closure without evidence

Selecting "done" is not enough; evidence, an inspection result and where required an effectiveness check are demanded.

Reasons are mandatory

Rejection, cancellation and withdrawal decisions require a reason, which is written into the trail.

Set the system up once, stay audit-ready every day

Built for organisations of 50–5,000 employees, single or multi-site, across manufacturing, services, logistics, energy and technical services.